Common File Processing Issues
Video Preview Not Playing or Lagging

Video Preview Not Playing or Lagging

If the video preview doesn't play, it's usually cause because the file contains variable frames i.e., it's a Variable Frame Rate (VFR) file.

To confirm this, you can use the Variable Frame Rate Detector within TimeBolt in the menu bar under Tools > Variable Frame Rate Detector.

This tool will analyze your file, confirm if it's VFR and give you an option to re-encode and fix your file.

Once re-encoded, the file should play normally.