Common File Processing Issues
The Playhead hangs in my PowerPoint Recordings

The Playhead hangs in my PowerPoint Recordings

The problem is the recording is natively saved in PowerPoint as a Variable Frame Rate file (not Constant Frame Rate).

The next time you present and record a PowerPoint, use TimeBolt’s Capture tool. You can find in the blue Camera circle icon on the left side of the TimeBolt UI.

To fix your existing file, we recommend re-encoding with TimeBolt's Re-encoder found in the menubar under Tools > Re-encoder.

It’s a lot easier just to fix the issue, and adjust how you record for the next video.