95% of all issues can be solved in these

5 categories:

1. Download & Install

  1. Manage Account

Where is the rest of my timeline? 

When I play a file on my MAC nothing works. 

The waveform is too flat to edit with. 

All I see is green. Where are the cuts?

The playhead lags in my  Zoom recording.

The playhead hangs in my PowerPoint recording.

Do you support R3D files or MKV? 

  1. Can TimeBolt process your file?

  1. Can you export to a format you want?

  1. What else can TimeBolt do?

PREVIEW

When I play a file on my MAC nothing works. 

You likely installed the Apple Silicon version on an Intel Machine. 

To see the version you have installed:

If you accidentally installed the Silicon version on an intel MAC uninstall and then reinstall. 

FOLLOW THESE EXACT INSTRUCTIONS

Delete program

Delete folders Documents

TimeBoltData & TimeBoltScratchPath

Empty trash

Restart

Reinstall TimeBolt here

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