95% of all issues can be solved in these

5 categories:

1. Download & Install

  1. Manage Account

Where can I find my Key?

Key not working?

I get a connection error when I enter my key on a PC. 

How do I manage / cancel the account?

Can I purchase a new subscription and keep the same key? 

How do I manage multiple keys for a team or company?

What are your terms and privacy policy? 

  1. Can TimeBolt process your file?

  1. Can you export to a format you want?

  1. What else can TimeBolt do?

LOGIN & ACCOUNT

I get a connection error when I enter my key on a PC. 

Admin privileges are required to install TimeBolt on PC. The internet connection error is a result of TimeBolt trying to verify your license key. The problem is your firewall is blocking the connection and you need to allow it. 

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